Mystic Moments Reviews

Mystic Moments UK has a returns policy that allows for discrepancies to be reported within 7 days of receiving an order. No returns or exchanges are allowed after this period. If a return or refund is necessary, it must be within 2 months of the invoice date. Returns will not be accepted beyond this time frame. If the error is on the part of Mystic Moments, they will cover the return shipment costs. For errors made by clients when placing their order, goods can be returned if reported within 7 days and products are unopened, with return freight at the customer's expense. A 20% restocking fee applies for returns after 7 days. Goods must be in re-saleable condition and include a letter with invoice number and contact information. As for the shipping policy, in the UK, orders under £25 have a 2-3 day tracked delivery for £2.99 and 24-hour tracked from £3.99. Orders over £25 qualify for free 2-3 day tracked delivery, with 24-hour tracked from £1.99. Handling times aim for same-day dispatch for orders placed before 12pm on weekdays. International shipping rates are calculated by weight, with free international shipping thresholds for certain countries and minimum spend requirements.